Privacy Policy

Your privacy is important to Gentle Dental. So we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

Personal Data Protection Act (PDPA)
Gentle Dental Group is committed to ensure the appropriate handling and protection of your personal data and privacy in accordance with Singapore’s Personal Data Protection Act 2012.

By accessing and submitting any forms created on our website or Facebook you understand, acknowledge and consent Gentle Dental Group processing, collecting and using your personal data provided by you on our website or facebook forms from time to time, to Gentle Dental Group and disclosing your personal data to Permitted Parties for the following Purposes:

i) administering, servicing or dealing with services or products provided by the Gentle Dental Group.

ii) managing with your products that you have purchased pursuant to the services or products promoted byGentle Dental Group ;

iii) observing any legal, governmental or regulatory requirements of any relevant jurisdiction (including any disclosure or notification requirements to which Gentle Dental Group is subject to); and

iv) carrying out due diligence, monitoring or other screening activities in accordance withGentle Dental Group ’ legal or regulatory obligations or risk management procedures.

v) providing you with marketing, advertising and promotional information, materials and/or documents relating services promoted by Gentle Dental Group that Gendle Dental Group may be selling, marketing, offering or promoting (whether such products or services exist now or are created in the future) which in the opinion of Gentle Dental Group may be of interest or benefit to me, by way of postal mail and electronic transmission to your email and postal address(es).

Terms and Conditions for Consent to Marketing Information and Personal Data Usage

1. Gentle Dental Group, its agents and service providers (in Singapore or otherwise) may collect, use, disclose and process my personal data, to provide me with marketing information and materials on products, services or events, provided by the Gentle Dental Group and its authorised merchants and agents.

2. By filling up forms through Facebook or website, consent is given to override any registration on the Do Not Call Registry and shall apply to Singapore telephone numbers under my name including new telephone numbers which I may provide the Gentle Dental Group from time to time

Collection and Use of Personal Information

When you access the Site, we may collect the following information: •Anonymous web statistics collected as you browse the Site •Personal information you knowingly provide us

Personal information is data that can be used to uniquely identify or contact a single person. Personal information refers to all and any information relating to you (including, but not limited to your name, contact number, email address and mailing address) obtained by us via your access to or use of this Site.

You may be asked to provide your personal information anytime you are in contact with Gentle Dental or our affiliated companies. Gentle Dental and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising.

We may use your personal information for planning, research, design and marketing of services, rendering assistance to law enforcement, government or regulatory agencies, or complying with any applicable laws or any order of court.

Any information disclosed in the public areas of the Site (such as message boards and forums) becomes public information. You should exercise caution when disclosing your personal information in this way.

How we use your personal information

The personal information we collect allows us to keep you posted on Gentle Dental’s latest product and services announcements, updates, and upcoming events. It also helps us to improve our services, content, and advertising. If you don’t want to be on our mailing list, you can opt out anytime by sending an email to us.

We also use personal information to help us develop, deliver, and improve our products, services, content, and advertising.

From time to time, we may use your personal information to send important notices, such as communications about purchases, registrations or applications, and changes to our terms, conditions, and policies. Because this information is important to your interaction with Gentle Dental, you may not opt out of receiving these communications.

We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Gentle Dental’s products, services, and customer communications.

If you enter into a promotion, contest, or similar function we may use the information you provide to administer those programs.

Collection and Use of Non-Personal Information

We also collect non-personal information – data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

We may collect information such as occupation, language, postal code, Facebook login and location so that we can better understand customer behavior and improve our products, services, and advertising.

We also may collect information regarding customer activities on our website and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

Disclosure to Third Parties

At times Gentle Dental may make certain personal information available to strategic partners that work with Gentle Dental to provide products and services, or that help Gentle Dental market to customers.

It may be necessary – by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence – for Gentle Dental to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

Gentle Dental takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

When you use some Gentle Dental products, services, or applications or post on an social networking service, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.

Cookies

The Site uses cookies. A cookie is a small file containing an identity code. Your computer accepts the cookie and stores it. When you next visit the Site, the code is retrieved, allowing an individual visitor or computer to be recognised.

Cookies are used for a variety of purposes, including providing personalised web pages and recognising your choice of language. Cookies do not cause harm to your computer, but, if you wish to stop your computer accepting cookies, go to the help section of your internet browser (for example, Internet Explorer or Firefox) where you will find information on how to do this.

Our Companywide Commitment to Your Privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to Gentle Dental employees and strictly enforce privacy safeguards within the company.

Privacy Questions 

If you have any questions or concerns about Gentle Dental’s Privacy Policy or data processing, please contact us.